Terms & Conditions

Welcome to Carry Commerce Ltd.
These Terms & Conditions explain the rules for using our website, placing orders, and purchasing our fashion, beauty, and lifestyle products. By using our website or placing an order, you agree to these terms.

1. About Carry Commerce Ltd.

Carry Commerce Ltd. is an online shopping platform offering fashion, beauty, lifestyle, accessories, and related products. We aim to provide customers with quality products, reliable service, and a smooth shopping experience.

2. Using Our Website

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.

• Use the website only for lawful purposes.

• Keep your account and login information secure.

• Not misuse, copy, damage, or interfere with our website or services.

• Not use our website for fraudulent or unauthorized activities.

We reserve the right to restrict or suspend access if we believe these terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product names, descriptions, images, colors, sizes, prices, and other information are accurate.

However:

• Product colors may look slightly different depending on your device or screen.

• Actual product appearance may vary slightly from photographs.

• Product availability may change without notice.

• Some products may have limited stock.

• We may correct product information or pricing errors at any time.

4. Prices and Payments

All product prices are displayed on our website in the applicable currency.

Depending on the order, additional charges such as delivery fees, taxes, duties, or other applicable charges may apply.

We reserve the right to change product prices at any time. However, the price confirmed at the time of a successfully accepted order will normally apply to that order, subject to obvious pricing or system errors.

Customers are responsible for providing accurate payment and billing information.

5. Orders

When you place an order, you are making a request to purchase the selected products.

After receiving your order, we may contact you to confirm order details, delivery information, or payment.

An order may be cancelled or rejected if:

• The product is unavailable.

• The information provided is incorrect.

• A payment cannot be verified.

• We detect suspicious, fraudulent, or unauthorized activity.

• There is a significant pricing or technical error.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our refund policy.

6. Delivery

We will make reasonable efforts to deliver your order within the estimated delivery period shown at checkout or communicated by us.

Delivery times may vary because of:

• Location and distance

• Weather conditions

• Public holidays

• Courier delays

• Customs or regulatory procedures

• Incorrect or incomplete delivery information

• Other circumstances beyond our reasonable control

Customers are responsible for providing a correct delivery address and contact information.

7. Returns, Exchanges and Refunds

Our return, exchange, and refund rules may vary depending on the product.

Certain products, particularly beauty, personal-care, hygiene, or opened products, may not be eligible for return or exchange for safety and hygiene reasons.

Customers should review our Return & Refund Policy before requesting a return or refund.

Products returned must generally meet the applicable return conditions, including being unused, undamaged, and accompanied by the required packaging or proof of purchase.

8. Beauty and Personal-Care Products

Customers should carefully read product descriptions, ingredients, usage instructions, warnings, and other information before purchasing or using beauty and personal-care products.

Carry Commerce Ltd. is not responsible for individual allergies, sensitivities, misuse, or reactions resulting from improper use of a product.

If you have known allergies or specific health concerns, consult an appropriate professional before using a product.

9. Promotions and Discounts

From time to time, Carry Commerce Ltd. may offer promotional campaigns, discount codes, special offers, gifts, or other benefits.

Promotions may have specific conditions, validity periods, product restrictions, or usage limits.

We reserve the right to modify or cancel a promotion when necessary.

Unless specifically stated, promotional offers cannot be combined with other discounts or offers.

10. Intellectual Property

All content on the Carry Commerce Ltd. website, including:

• Logos

• Brand names

• Product images

• Graphics

• Website design

• Text

• Videos

• Icons

• Marketing materials

is owned by or licensed to Carry Commerce Ltd. or its respective owners.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without written permission.

11. Customer Reviews and Content

If you submit a review, photograph, comment, or other content to Carry Commerce Ltd., you confirm that:

• The content is truthful and not misleading.

• You have the right to submit the content.

• The content does not violate another person's rights.

• The content does not contain illegal, abusive, offensive, or fraudulent material.

We may remove content that violates our policies or applicable law.

12. Account Security

If you create an account with Carry Commerce Ltd., you are responsible for keeping your login credentials confidential.

Please notify us immediately if you believe your account has been accessed without authorization.

We are not responsible for losses resulting from your failure to protect your account information.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

We collect and use personal information only as described in our Privacy Policy and for purposes such as processing orders, providing customer support, improving our services, and communicating with customers.

14. Third-Party Services

Our website may use third-party services such as payment providers, delivery companies, analytics services, social-media platforms, or other service providers.

Those services may have their own terms and privacy policies. Carry Commerce Ltd. is not responsible for the policies or practices of independent third-party services.

15. Limitation of Liability

We work hard to keep our website, products, and services reliable. However, we cannot guarantee that the website will always be available, error-free, or uninterrupted.

To the extent permitted by applicable law, Carry Commerce Ltd. will not be responsible for losses caused by circumstances beyond our reasonable control, including third-party service failures, delivery delays, technical problems, or events outside our control.

Nothing in these Terms limits any legal rights that cannot legally be excluded.

16. Changes to These Terms

Carry Commerce Ltd. may update these Terms & Conditions from time to time to reflect changes in our business, services, technology, or legal requirements.

The updated version will be posted on our website with the revised date.

Your continued use of our website after changes are published means you accept the updated terms.

17. Applicable Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Bangladesh, unless otherwise required by applicable law.

Any dispute will first be addressed through good-faith communication between the customer and Carry Commerce Ltd.

18. Contact Us

If you have any questions about these Terms & Conditions, orders, returns, or our services, please contact Carry Commerce Ltd. through the contact information provided on our website.

Carry Commerce Ltd.
Fashion • Beauty • Lifestyle • More

Last Updated: October 2026